Shipping Policy

Welcome to LuxuryWardrobe. We are committed to delivering your orders safely and on time. Please read our shipping policy below for information about order processing, delivery, and shipping.

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment and order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you may receive tracking information through your registered phone number or email address.

2. Delivery Time

After dispatch, orders are generally delivered within 3–7 business days across India.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Remote and certain non-serviceable areas may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any free-shipping offers will be subject to the terms and conditions mentioned with the respective promotion.

4. Order Tracking

Once your order has been shipped, tracking details may be shared with you through your registered contact information.

You can use the provided tracking details to monitor your shipment.

5. Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including:

  • Full name

  • House/Flat number

  • Street/Area

  • City

  • State

  • PIN code

  • Valid phone number

LuxuryWardrobe is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information.

6. Delayed or Lost Shipments

While we work with reliable delivery partners, unexpected delays can occasionally occur.

If your shipment is delayed, please contact us and we will assist you in checking the shipment status with the courier partner.

In the unlikely event that a shipment is confirmed as lost, we will work with the courier service to resolve the issue in accordance with our applicable policies.

7. Damaged Packages

If your package appears damaged at the time of delivery, please contact us as soon as possible.

Where possible, take clear photographs or videos of the package and product before opening or immediately after receiving it. This may help us investigate the issue with the courier partner.

8. Delivery Attempts

Our courier partner may make multiple delivery attempts. Please ensure that someone is available to receive the package and that your phone number remains reachable.

Failure to receive an order may result in the package being returned to the sender.

9. International Shipping

Currently, LuxuryWardrobe primarily ships within India. International shipping may be introduced in the future and will be subject to separate shipping charges, delivery times, and applicable customs requirements.

10. Contact Us

For shipping-related questions, please contact us:

LuxuryWardrobe — Dress Beyond Ordinary.